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Acceptable Usage Policy (AUP)

Our goal at MICROLINQ is to provide you with top quality service and the opportunity to host your own website on the world wide web in the most efficient and effective way possible. We continually upgrade our servers, network, and support to help you achieve your goals in web hosting. To keep our pricing down, we ask that you follow our acceptable use policies. If you have any questions about these policies, please send your questions to manager@MICROLINQ.com.

Web-site Content. The content of your website will remain under your domain and is not available to any other entity. You have the right to retain on your site, any and all files that you seek to hold that do not violate the following rules. Customers are prohibited from transmitting on or through any of MICROLINQ services, any material (including software) that is, in MICROLINQ's sole discretion: unlawful, obscene, threatening, abusive, libelous, slanderous, encourages criminal mischief, gives rise to civil liability, or otherwise violates any local, state, federal, or international law and/or treatise. In short, MICROLINQ web hosting services may only be used for lawful activities.

Pornography: MICROLINQ has a zero stance policy on pornography that violates local, state, federal, or international law. This includes, but is not limited to, child pornography, bestiality, hard-core pornography, and others not allowed by law. MICROLINQ does not seek to abridge any users constitutional rights, but we uphold any and all laws applicable to the content of sites hosted on our servers. MICROLINQ reserves the right to deny service without cause for sites with adult content.

MICROLINQ Solutions, Inc. shall not be held responsible for any wages earned or lost for any reason on any web site hosted with MICROLINQ Solutions, Inc.

MICROLINQ does take an active role in monitoring all sites via the web for content that does not comply with the preceding guidelines. MICROLINQ specifically retains the right to make the final decision in any matter relating to site content. If you wish to transfer or register your site with MICROLINQ and you are concerned about content, please send your concerns to manager@MICROLINQ.com.

Network / Systems. Shared web hosting was designed to give the maximum numbers of users access to the internet at the lowest cost available. Our Network usage is open to all MICROLINQ users. Your site is welcome on our network as long as your site does not create a problem for the network. High Network traffic or throughput is not a problem at MICROLINQ, but extreme network traffic or extreme uploading and downloading can create problems. Your maximum throughput allowed by your website is an estimate of your usage. You are allowed to exceed your maximum usage without being shut off. You will be billed for the additional throughput on your next billing cycle. Please help MICROLINQ plan for the future and popularity of your website. Excessive system processing demands (as determined by MICROLINQ), that are levied on a server as a result of your site, may result in immediate site shut down without previous notice. If you know in advance due to advertising, publicity, or general interest that your throughput will exceed 3 times the amount allowable by your plan, please contact us at 972.867.4576 or at manager@MICROLINQ.com. This will ensure no downtime and maximum availability of your website at all times. If you expect to exceed the maximum amount of disk space by 3 times your plan allotment, please contact us at manager@MICROLINQ.com. We can upgrade you to another plan or make other arrangements to save you money and to ensure your site is available at all times.

MICROLINQ customers may not use our network to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks or directly violating the security policy of another organization. Customers are also not allowed to interfere or deny service to any user, host, or network by flooding, mail bombing, or attempts to overload or crash the host network. Furthermore, any service that is common to hackers and brings negative attention to the MICROLINQ network is strictly prohibited. This includes IRC, the re-selling of shell accounts and any other service found to support adverse activity. Any violation of the network guidelines set forth will result in deactivation of your web host for resolution.

Mass Mailings. MICROLINQ has a zero stance policy on SPAM, Junk E-mail or UCE. Spam, Junk-mail and UCE are defined as: the sending of the same, or substantially similar, unsolicited electronic mail message, whether commercial or not, to more than one recipient. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. UCE also includes e-mail with forged headers, compromised mail server relays, and false contact information. This prohibition extends to the sending of unsolicited mass mailings from another service, which in any way implicates the use of the MICROLINQ servers. Violation of the above terms will result in one or all of the following:

A warning from MICROLINQ, via E-mail or phone.
Removal of DNS for the advertised / originating site.
Temporary shutdown of the server or a block on outgoing mail.
Permanent disconnection of service.
Repeat violation of the above terms will result in the following actions.

Immediate disconnection of service with no re-activation.
$500 fee assessed to your account for violation.
Absolutely no refunds for any reason.
$10 per e-mail violation after notification.

If your actions have caused MICROLINQ mail servers to be placed on blackhole lists and other mail filtering software systems used by ISPs and Web Hosting companies around the world, you will be assessed a $1000 charge to your account and $150 per hour for administrative charges incurred to remove and protect our mail servers and/or domain names. If you have further questions about our mass mailing policy, please send them to manager@MICROLINQ.com. If you want to report abuse by one of our users, please send the e-mail to abuse@MICROLINQ.com.

Mailing Lists: Our mass mailing rules also apply to mailing lists, list servs, or mailing services you may contract with. Our policy is the following: An acceptable mailing list will be focused at a target audience that has voluntarily signed up for your e-mail information or that has made their e-mail address available for distribution of information from you. Your own list servers in which customers have signed up for in the past, is a valid mailing list. If one of your members asks to be removed, please remove them as soon as feasibly possible. Internally created mailing lists are valid as long as your customers agree to receive the e-mail. Purchased mailing lists are generally a violation of the rules because you have not received authority from the recipient to send them an e-mail. The final rule to all mailing lists is simple: if your customers begin to send SPAM complaints to MICROLINQ about your e-mail, you will be bound to the terms of mass mailings listed above. If you have direct questions in reference to mailing lists, please send your question to manager@MICROLINQ.com .

* MICROLINQ Solutions, Inc. reserves the right to change Product Plan options and features at MICROLINQ's sole discretion.

Terms and Conditions for Web Hosting Service with MICROLINQ

MICROLINQ welcomes you and we ask that you read our service agreement below.

All domain name registrations are due and payable upon submission as per the ICANN rules. No refunds are available.

All shared web-hosting accounts have a 30-day money back guarantee if you are unable to access your web space. A prorated refund is not available after the first 30 days of service on monthly or yearly accounts. Money Back refunds are not applicable to former members or recurring yearly accounts. Refunds are not applicable to special promotions.

Customers agree they are responsible for any web site data throughput and/or disk space overage charges they may incur from exceeding monthly throughput / storage limits. By using MICROLINQ systems, you agree that MICROLINQ site statistical information is the sole determining factor in any overage or throughput charges that may be levied.

This type of information can be tracked easily through the customer Site Administration Panels under "Disk Usage". This information, as well as other statistics are available through the stats directory. Information on how to access these files is also located within the customer Site Administration Panels.

All shared web-hosting accounts are designed by use for one individual or corporate entity. You may not resell space located under your domain. Sub-domains are an additional charge. Violation of this will result in termination of your account without refund. If you seek to resell space under your domain, you will need a developer account hosting package.

Sending unsolicited e-mail, junk e-mail, and e-mail harassment from your domain are violations of this agreement. It will result in termination of your account with no refund.

eMail spamming is not allowed. Any time spent to keep MICROLINQ's systems from being blacklisted, as a direct result of spamming associated with your account shall be billed at $150 per hour.

All members are bound by the rules and regulations set forth by ARIN, Network Solutions, FCC and ICANN. All applicable local, state, and federal laws also bind all members.

Monthly and yearly accounts will be automatically renewed at the end of their term. If you do not wish to renew your account, please cancel your account as stated below.

Cancellation Policy. If you wish to cancel your services with MICROLINQ, please go to email accounting@microlinq.com. Your cancellation will be noted immediately, however, we do require 30 days notice to complete your current billing cycle.

MICROLINQ will typically communicate with the customer via email. MICROLINQ will send email to the billing email address that the customer provides. It is the reponsiblity of the customer to keep all account records current.

MICROLINQ Solutions, Inc. has a zero stance policy on all pornography that violates local, state, and federal laws of the United States. Please read our Acceptable Use Policy located on our website. We reserve the right to remove your domain without refund for violation of this policy. Management discretion is the final authority.

MICROLINQ Solutions, Inc. shall not be held responsible for any wages earned or lost for any reason, regardless of fault, in association with any domain name registered or web site hosted with MICROLINQ Solutions, Inc.

MICROLINQ Solutions Inc. reserves the right to cancel any member for violating any of these guidelines without any refund of service.

* MICROLINQ Solutions, Inc. reserves the right to change Product Plan options and features at MICROLINQ's sole discretion.

If you have any questions or comments, please contact us at 972.867.4576.

Thank you for choosing MICROLINQ.

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